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Mixlr Support

  • Add an email address to your account

    In this article, we'll show you how to add an email address to your account. Adding an email address means you will receive your broadcaster stats, get notified wen someone you follow goes live and more. Step 1 - Go to Edit P...

  • Cancel your subscription

    In this article we'll show you how to cancel your premium or pro subscription. Once you've canceled your subscription, you will continue to have access to its features up until the end of your paid period. Step 1 - Go to Settin...

  • Manage email notifications

    In this article we'll show you how to manage your email notifications, meaning you can subscribe to and unsubscribe from emails we send. Step 1 - Go to Edit Profile Login to your account and go to the Edit Profile option i...

  • Edit payment information

    In this article we'll show you how to edit your payment information. Step 1 - Go to Edit Profile Login to your account and go to the Edit Profile option in the drop down menu: Step 2 - Select Subscription Once inside y...

  • Delete your account

    In this article we will go through the steps necessary to delete your account. Please note: If you wish to cancel your Premium, Premium Plus or Pro subscription please go to this tutorial Warning: deleting your account will perm...

  • Bandwidth and Buffering problems during a broadcast

    In this article we’ll explain what can cause buffering and bandwidth problems during a broadcast. Bandwidth Bandwidth is capacity of an internet connection, you can more-or-less think of it as the speed of an internet connection....

  • How do I login to Mixlr using Twitter?

    Twitter login has now been phased out. If you previously created an account using Twitter and are trying to login please contact us and we'll be able to help. If you don't have an account you can sign up using your email address...

  • Get a copy of your invoice

    In this article we'll show you how to get a copy of your invoice(s). Step 1 - Go to Edit Profile Login to your account and go to the Edit Profile option in the drop down menu: Step 2 - Select Subscriptions Once inside ...

  • Why is my credit or debit card not accepted by Mixlr?

    If you are trying to pay for a Mixlr subscription using a credit or debit card, and the card is not being affected, this article will try to help you. Which credit and debit cards does Mixlr accept? We currently accept Visa, M...

support@mixlr.com
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